Länna Sport
What do you think about Länna Sport?
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Strengths:
Best customer service of ANY shop in Stockholm.
Weaknesses:
Wait times are long at weekends
Summary:
Friendly, helpful and knowledgeable.
Fair prices and good quality gear.
Best customer service of ANY shop in Stockholm.
Weaknesses:
Wait times are long at weekends
Summary:
Friendly, helpful and knowledgeable.
Fair prices and good quality gear.
Strengths:
Check your boots anyway.
Weaknesses:
Maybe a bit expensive...
Summary:
Knowledgeable, nice and gave a good impression, was in two turns and bought ski boots, both were good but the latter was better, the first was probably quite experienced but a little too rallying in my view.
Check your boots anyway.
Weaknesses:
Maybe a bit expensive...
Summary:
Knowledgeable, nice and gave a good impression, was in two turns and bought ski boots, both were good but the latter was better, the first was probably quite experienced but a little too rallying in my view.
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Strengths:
Doubtful if they have any?
Weaknesses:
Illegal activity
Summary:
Refuses to accept returns. Completely ignores consumer law and lies.
Doubtful if they have any?
Weaknesses:
Illegal activity
Summary:
Refuses to accept returns. Completely ignores consumer law and lies.
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Strengths:
Some of the staff seem nice and knowledgeable.
Weaknesses:
Waiting times, too little staff, and worst of all, sold me the wrong skis.
Summary:
Be clear when I bought in the store that I was an exerciser and did not compete, when I then tried the skis it did not work at all, went only 200 m, but was not allowed to buy back. I asked at the purchase if they were too exercisers, but later read that it was competition skis, stupid and expensive purchase. The guy did not explain anything either during installation and barely answered questions.
Some of the staff seem nice and knowledgeable.
Weaknesses:
Waiting times, too little staff, and worst of all, sold me the wrong skis.
Summary:
Be clear when I bought in the store that I was an exerciser and did not compete, when I then tried the skis it did not work at all, went only 200 m, but was not allowed to buy back. I asked at the purchase if they were too exercisers, but later read that it was competition skis, stupid and expensive purchase. The guy did not explain anything either during installation and barely answered questions.
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Strengths:
Good range
Weaknesses:
Staff roam in abundance but few seem interested in talking to anyone but each other. Have several times left the store in anger and gone to XXL instead.
Summary:
Often feels like a leisure center for a bunch of polar bears who do not want to let new ones into the circle of acquaintances.
Good range
Weaknesses:
Staff roam in abundance but few seem interested in talking to anyone but each other. Have several times left the store in anger and gone to XXL instead.
Summary:
Often feels like a leisure center for a bunch of polar bears who do not want to let new ones into the circle of acquaintances.
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Strengths:
Very knowledgeable in the alpine department.
Weaknesses:
-
Summary:
Good help and good service in choosing new skis and boots.
Very knowledgeable in the alpine department.
Weaknesses:
-
Summary:
Good help and good service in choosing new skis and boots.
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Strengths:
Certainly knowledgeable.
Weaknesses:
Why have a phone when there is never anyone who answers, then rather have an answering machine, and announce that they do not have time due to a lot of people in the store, and perhaps give answers to the most relevant questions, that there is no more cross-country skiing for example.
Summary:
Lives a bit away so wants to know if it's Ng idea to get there, if there is not left what I'm looking for. Why have a phone at all when you never get an answer, post a message is better and say that they will not have time to answer, or leave a message on the answering machine, for example that there is a limited number of skis left or is finished or not so you know, would think that most people want to know that at the moment. Very annoying.
Certainly knowledgeable.
Weaknesses:
Why have a phone when there is never anyone who answers, then rather have an answering machine, and announce that they do not have time due to a lot of people in the store, and perhaps give answers to the most relevant questions, that there is no more cross-country skiing for example.
Summary:
Lives a bit away so wants to know if it's Ng idea to get there, if there is not left what I'm looking for. Why have a phone at all when you never get an answer, post a message is better and say that they will not have time to answer, or leave a message on the answering machine, for example that there is a limited number of skis left or is finished or not so you know, would think that most people want to know that at the moment. Very annoying.
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Strengths:
The staff really took the time to help me find the right boots and then adapt them to my feet. Knowledgeable and large selection.
Weaknesses:
Seems to be a popular store so you may be prepared to wait a while for help if you arrive at the wrong time.
Summary:
Had major problems with ski boots before but no longer. Highly recommended!
The staff really took the time to help me find the right boots and then adapt them to my feet. Knowledgeable and large selection.
Weaknesses:
Seems to be a popular store so you may be prepared to wait a while for help if you arrive at the wrong time.
Summary:
Had major problems with ski boots before but no longer. Highly recommended!
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Strengths:
Weaknesses:
Long delivery time
Summary:
Can't handle when they have a bike campaign, the bike was in stock, but they failed to mount it on 7 working days. When you call and ask if they can leave a delivery message, they do not know when they can send the bike. Then I canceled the bike and bought it at another store. Will not do business with Länna sports.
Weaknesses:
Long delivery time
Summary:
Can't handle when they have a bike campaign, the bike was in stock, but they failed to mount it on 7 working days. When you call and ask if they can leave a delivery message, they do not know when they can send the bike. Then I canceled the bike and bought it at another store. Will not do business with Länna sports.
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Strengths:
Lots of equipment
Weaknesses:
The staff. Totally uninterested by accommodating customers. Have your own schedule for hand type: stand-by-far-away-and-wait. Inexplicable system. Worse than visiting a building market of the old variety.
Summary:
Sharp is.
Lots of equipment
Weaknesses:
The staff. Totally uninterested by accommodating customers. Have your own schedule for hand type: stand-by-far-away-and-wait. Inexplicable system. Worse than visiting a building market of the old variety.
Summary:
Sharp is.
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