Skistarshop


What do you think about Skistarshop?
5
4
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1
1.6
9 reviews
Franka
Franka (Guest)
26/03/2024
Strengths:
Nothing

Weaknesses:
I still havent gotten my money back from two items i returned months ago. They refuse to respond to any of my emails.

Summary:
.

Emma
Emma (Guest)
30/09/2025
Bought a pair of Reima shoes. Good price and fast delivery. Used 2 months then a seam broke (no other damage or wear). Complained immediately and was rejected as they said it was normal wear and tear. Tried to get in touch with them again to submit reviews from shoemakers but then did not even get in touch with them.

Considered reporting further but the energy was not enough. DO NOT BUY FROM THESE!

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Anki
Anki (Guest)
05/02/2025
Strengths:
so incredibly slow to respond

Weaknesses:
Return sweater

Summary:
did not have to return a sweater that the daughter got as a Christmas present because the packaging was thrown away! the price tag was still there .terrible treatment. WARNING FOR SCAM COMPANIES!!!

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Anna
Anna (Guest)
21/11/2024
Strengths:
good assortment

Weaknesses:
bad customer service

Summary:
hard to get hold of, no phone, doesn't respond to emails, when you order something

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Sussi Ekener
Sussi Ekener (Guest)
12/02/2024
Have filed a complaint, but receive no response. Don't know how many emails to send or how long to wait for a response. There is no phone number to call. This is the last time I order anything from Skistarshop.

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Mange
Mange (Guest)
04/01/2023
Strengths:
wide range

Weaknesses:
bad return policy

Summary:
shop elsewhere!

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Tyngdenpådalskidan
29/11/2021
Strengths:
Good service!

Weaknesses:


Summary:
Bought a pair of molded boots at the ski shop Sälfjällstorget. For 2 hours we worked and tested different boots. I'm so happy!

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Timmy Kristoffersson
Timmy Kristoffersson (Guest)
20/04/2021
Strengths:
Cheap prices

Weaknesses:
Bad service

Summary:
We bought a pair of skis for the boy at the end of last season. When the tip of one of the skis started to separate after only a few weeks of use, we contacted a dealer and we had to send the skis back and get the money back. However, we ordered a couple of the same as we were otherwise very happy with the skis and thought it was a Monday copy. After less than a week of use, one of the skis got exactly the same error. We reported for a complaint but then the dealer claimed that it was not the faults on the skis but it was external force that caused them to break. After many trips we would have to send the skis back. However, we have had to continue using the skis because we can not buy new skis every week and also tried to fix them. Now the dealer refuses to accept and claims that it is our own fault and that they will not even look at the skis as we repaired them ourselves (which does not hold).
The skis are sold as a youth ski that can be used for jumping and park. They are not used in any careless way.

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P50rulz
15/12/2014
Strengths:
Nice and helpful staff.
Has everything in ski mode.

Weaknesses:
Very limited range of pants and skis.

Summary:
Skistar's incredibly hyped business. Would be some kind of flagship store (thus biggest and best in Swedish). Looking for new girls, so check out this week. Was very surprised at how limited their boots and ski ranges were, had nothing to choose from! Had expected that they had the full range available at skistarshop.com

Something positive was that the staff were knowledgeable and helpful and if you are looking to buy ski fashion they have the most.

For my part, there was no shopping bag due to the limited supply.

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