Surefoot
What do you think about Surefoot?
5
4
3
2
1
Strengths:
My boots feel great and they help me ski better.
Weaknesses:
The store can be busy at times so make sure you
not in a rush.
Summary:
I just got my 4th pair of Surefoot boots and each pair keeps getting better. My first pair was hard and tight but allowed me to ski better than ever before, especially in powder. We had to tweek them a couple of times to get them right. My last pair felt great immediately so I was worried that they weren’t going to ski that way. They were awesome and used them at least 100 times in past 4 years. Just got my new pair on the hill and they are the best yet!
My boots feel great and they help me ski better.
Weaknesses:
The store can be busy at times so make sure you
not in a rush.
Summary:
I just got my 4th pair of Surefoot boots and each pair keeps getting better. My first pair was hard and tight but allowed me to ski better than ever before, especially in powder. We had to tweek them a couple of times to get them right. My last pair felt great immediately so I was worried that they weren’t going to ski that way. They were awesome and used them at least 100 times in past 4 years. Just got my new pair on the hill and they are the best yet!
Strengths:
Comfort
Weaknesses:
Maybe a little pricey but worth twice as much if you're feet hurt. And there aren't enough stars here to rate it properly.
Summary:
For years I suffered in boots and accepeted it until I got Surefoot. I had a Nordica Rear entry boots in mind but Russel put me in Langes for my wide foot. Suffering from a bunion that just hurt all day the moment I put these on they were better than most of my shoes. No pain, no suffering, and much better skiing. If you're feet hurt spend the dough and get the right boot. This is the place and you paid enough to ski there to enjoy it.
Comfort
Weaknesses:
Maybe a little pricey but worth twice as much if you're feet hurt. And there aren't enough stars here to rate it properly.
Summary:
For years I suffered in boots and accepeted it until I got Surefoot. I had a Nordica Rear entry boots in mind but Russel put me in Langes for my wide foot. Suffering from a bunion that just hurt all day the moment I put these on they were better than most of my shoes. No pain, no suffering, and much better skiing. If you're feet hurt spend the dough and get the right boot. This is the place and you paid enough to ski there to enjoy it.
Strengths:
None
Weaknesses:
Horrible boots that are three times the price of a decent boot
Summary:
Bought my daughter boots in Beaver Creek CO as I figured spend the money to get her comfortable. That was in 2021. She hasn't skied since yesterday 2/18/24. I thought she was just whining but watched her put them on and realized how off they were. Rented boots and she skied like a champ. Going to the local ski shop to spend a third the price for boots that don't break her bones. I lost three years skiing with my daughter who is now 22 and she skied since she was 5 every year until I got suckered into Surefit. I can't tell you how much I hate that company!!!!
None
Weaknesses:
Horrible boots that are three times the price of a decent boot
Summary:
Bought my daughter boots in Beaver Creek CO as I figured spend the money to get her comfortable. That was in 2021. She hasn't skied since yesterday 2/18/24. I thought she was just whining but watched her put them on and realized how off they were. Rented boots and she skied like a champ. Going to the local ski shop to spend a third the price for boots that don't break her bones. I lost three years skiing with my daughter who is now 22 and she skied since she was 5 every year until I got suckered into Surefit. I can't tell you how much I hate that company!!!!
Strengths:
Custom fit
Weaknesses:
In the last 5 years, the quality of the staff has deteriorated significantly. The last pair of boots were not acceptable. They guarantee their work by continually modifying the boots they sell you. I finally just threw them out and found much better quality and fit at a regular ski shop. A waste of time and resources
Summary:
Not so good anymore. The quality of the sales people poor. Not sure they are really experienced. Just boys who are there to ski and ride
Custom fit
Weaknesses:
In the last 5 years, the quality of the staff has deteriorated significantly. The last pair of boots were not acceptable. They guarantee their work by continually modifying the boots they sell you. I finally just threw them out and found much better quality and fit at a regular ski shop. A waste of time and resources
Summary:
Not so good anymore. The quality of the sales people poor. Not sure they are really experienced. Just boys who are there to ski and ride
Strengths:
Locations
Weaknesses:
Talk but don’t listen
Summary:
What happened to the old Salomon rear entry boots? Ski boots haven’t progressed in 50 years. Hard to put on then try and squeeze your feet.
Locations
Weaknesses:
Talk but don’t listen
Summary:
What happened to the old Salomon rear entry boots? Ski boots haven’t progressed in 50 years. Hard to put on then try and squeeze your feet.
Strengths:
Nice people
Weaknesses:
Comfort
Summary:
My boots absolutely hurt. Fitted in Park City. Day one, excruciating pain even unbuckled. I figured hey it’s surefoot they have to know what they’re doing there must be a break in period. Day two, same awful pain the entire day. I still was convinced that the issue was not the boot and I was still in the break in period. Day three first thing in the AM I stopped in and said guys they just are not comfortable, they were very friendly and said “ok let’s make them comfortable!” Sat me down immediately. Pulled the liners and guy said we will just pull the caps.. whatever that meant. I put them on and they felt better.. initially. Note** you should wear a ski boot for at least an hour before you determine if it’s comfortable or not. I think it felt good at first only because it was relative to the extreme pain I was in before. I promise I’m not a wimp. I skied all day in pain again buckled and unbuckled. Next trip was to Tahoe.. still in pain. Wanted to go to surefoot there but a storm changed our plans. Bottom line is.. Technica Mach 1 MV 700$ at REI, Surfoot charged me 1500$ with their custom liners with heating element. They pushed the battery pack at another 450$ and gave me attitude when I declined.. My feet have never been cold while skiing! Especially glad I didn’t get them now!! I can’t feel my feet after wearing the boots for an hour.
Nice people
Weaknesses:
Comfort
Summary:
My boots absolutely hurt. Fitted in Park City. Day one, excruciating pain even unbuckled. I figured hey it’s surefoot they have to know what they’re doing there must be a break in period. Day two, same awful pain the entire day. I still was convinced that the issue was not the boot and I was still in the break in period. Day three first thing in the AM I stopped in and said guys they just are not comfortable, they were very friendly and said “ok let’s make them comfortable!” Sat me down immediately. Pulled the liners and guy said we will just pull the caps.. whatever that meant. I put them on and they felt better.. initially. Note** you should wear a ski boot for at least an hour before you determine if it’s comfortable or not. I think it felt good at first only because it was relative to the extreme pain I was in before. I promise I’m not a wimp. I skied all day in pain again buckled and unbuckled. Next trip was to Tahoe.. still in pain. Wanted to go to surefoot there but a storm changed our plans. Bottom line is.. Technica Mach 1 MV 700$ at REI, Surfoot charged me 1500$ with their custom liners with heating element. They pushed the battery pack at another 450$ and gave me attitude when I declined.. My feet have never been cold while skiing! Especially glad I didn’t get them now!! I can’t feel my feet after wearing the boots for an hour.
Strengths:
Nice guys - not sure if they improperly fit the boot or if all new ski books make
You cry. These were my first purchased boots - have always rented previously.
Weaknesses:
I bought these boots last year and i dread putting them on.
Summary:
I would have rather not spent $2.5k to be miserable.
Nice guys - not sure if they improperly fit the boot or if all new ski books make
You cry. These were my first purchased boots - have always rented previously.
Weaknesses:
I bought these boots last year and i dread putting them on.
Summary:
I would have rather not spent $2.5k to be miserable.
Strengths:
Not sure
Weaknesses:
They try to sell you what they have not what you need. They push Lange hard.
I had to go to the hospital after wearing my boots for the first time, as I could barely walk for 48+ hours.
I have had to go back a few times every season for the same issue, my right ankle won't get secure. They keep adding padding, but won't replace the liner which was messed up from the start.
Summary:
Customer service is very hit or miss, and when you have an issue they really like to blame you.
Not sure
Weaknesses:
They try to sell you what they have not what you need. They push Lange hard.
I had to go to the hospital after wearing my boots for the first time, as I could barely walk for 48+ hours.
I have had to go back a few times every season for the same issue, my right ankle won't get secure. They keep adding padding, but won't replace the liner which was messed up from the start.
Summary:
Customer service is very hit or miss, and when you have an issue they really like to blame you.
Strengths:
Ski all day with no discomfort or readjustment of buckles
Weaknesses:
After offseason feet have to readjust to liner form. Seeing the tennis shoes are not the same fit and form as ski boots. Feet get lazy
Summary:
Waited ten years to figure out that I should have been in a surefoot boot the whole time
Ski all day with no discomfort or readjustment of buckles
Weaknesses:
After offseason feet have to readjust to liner form. Seeing the tennis shoes are not the same fit and form as ski boots. Feet get lazy
Summary:
Waited ten years to figure out that I should have been in a surefoot boot the whole time
Strengths:
Do not buy these boots if you don't live or ski near a Surefoot boot fitter, especially forget it if you on the East Coast. Worst skiing investment I have made.
Weaknesses:
Not enough East Coast dealers, still killing me after 2 fittings.
Summary:
Got fitted in NYC (came from Boston) They assured me that my boot fitting problems were over. This was going to be the greatest thing in my 50 years of skiing. Skied on them and the boots absolutely killed me. Absolute and unmitigated pain. I then went up to Killington to have the boots adjusted. The guy at the Killington facility, a 20 something who assured me he was Surefoot trained fussed with the boots but made them worse! Melted the cuff so the shell no longer overlaps. The customer service person said: You have to go back to NYC or Killington to get them fixed again. I thought this was going to be a one and done...or at least a 2 and done. At this point I will have traveled 20 hours to fix these boots. For what I paid for these boots, I should not have to travel this much to fix these things. Thinking about eating the cost of the Surefoots and moving on.
Do not buy these boots if you don't live or ski near a Surefoot boot fitter, especially forget it if you on the East Coast. Worst skiing investment I have made.
Weaknesses:
Not enough East Coast dealers, still killing me after 2 fittings.
Summary:
Got fitted in NYC (came from Boston) They assured me that my boot fitting problems were over. This was going to be the greatest thing in my 50 years of skiing. Skied on them and the boots absolutely killed me. Absolute and unmitigated pain. I then went up to Killington to have the boots adjusted. The guy at the Killington facility, a 20 something who assured me he was Surefoot trained fussed with the boots but made them worse! Melted the cuff so the shell no longer overlaps. The customer service person said: You have to go back to NYC or Killington to get them fixed again. I thought this was going to be a one and done...or at least a 2 and done. At this point I will have traveled 20 hours to fix these boots. For what I paid for these boots, I should not have to travel this much to fix these things. Thinking about eating the cost of the Surefoots and moving on.