SJ

 SJ
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What do you think about SJ?
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Sirin
Sirin (Guest)
03/01/2022
Strenghts:
No

Weaknesses:
All

Summary:
Bad smell. People speeks loud and have videocalls without headphones. And the conductor does nothing about it,just pass. The light is not off during night.

Magnusson
Magnusson (Guest)
22/12/2021
Strenghts:
None

Weaknesses:
Everything

Summary:
One of the worst experiences with traveling. The support is worse than the word worse itself. You wait for 3 hours in queue just to switch to queue number 199 again. The chat is bad too. No help. Old trains and very dirty.
Shame on you. Anyone working there should realyy consider changing proffession.

Khan
Khan (Guest)
12/10/2021
The train are very old, very dirty, specially the floor mats totally dirty and unhygienic, and overpriced according to the standard. It smells ver bad inside the train. I would never recommend anyone to journey by SJ. I don't know how SJ train meet EU standard. I think even third world countries train are even better than SJ. SJ train and other Swedish private trains are the number one shame of Sweden and it's kingdom. It shows how weak and corrupt Swedish political structure when it comes to Swedish train system.

Mj
Mj (Guest)
11/10/2021
Strenghts:


Weaknesses:
Can not reebook a ticket or canel, even within minutes of booking or if you booked the wrong trip by mistake.

Summary:
Terrible customer service and booking experience

alex
alex (Guest)
08/12/2021
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Strenghts:
only the rich can go to work

Weaknesses:
SJ makes the people cry and break down

Summary:
The people are crying. pregnant partners did not even get off the train and end up in another landscape, never staff who help or can stop or inform. Working people break down from commuting from morning to night, trains back can never be trusted as everything is broken. All trains were late to begin with, never reaching ways to know when to get off, on or receive people. No one to ask or shout at or wave at in case of disaster.

Jon
Jon (Guest)
04/08/2021
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Strenghts:
From A to B you usually ride comfortably.

Weaknesses:
Arrival times may tend to differ from the scheduled time due to various delays, which I assume is SJ.s signum now.

Likewise, the case times are 30 days by e-mail, which we were warned about when breakfast was to be changed to a vegan breakfast. However, there was nothing about any such time aspect in their automatic email sending. It can thus be said that SJ provides a false service unless you book the trip 30 days before. When verifying the breakfast change, the telephone hours and the chat time were over 60 minutes. (Of course, breakfast could not be changed at this time.)

Summary:
According to SJ's sign above

Linus
Linus (Guest)
12/07/2021
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Strenghts:
No

Weaknesses:
Absolutely everything

Summary:
The trains never run on time, usually canceled. You may be lucky if you even get to your destination

Amalia
Amalia (Guest)
24/05/2021
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Strenghts:


Weaknesses:
The quiet carriage was not quiet 😢

Summary:
I booked early and paid a little extra for 1st class "quiet carriage" to be able to sit in peace and quiet and study during the trip for my test. But it did not become so 💔 quiet does not rock so quiet after all!

Viktor
Viktor (Guest)
22/09/2020
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Strenghts:
Easy to book. Comfortable trains.

Weaknesses:
Bad information in advance about delay. Poor capacity of the trains. Often full even booked a week early. See no good train to commute by. If you have an important visit, you must go the day before or hours earlier to be safe. Trains with tough internet often do not have problems with me as I have unlimited surfing. But sometimes I get poor coverage.

Summary:
See a train to travel in but not commute or rely on times. Good and comfortable train though. Gives 2 star for good train and booking system. However, it is difficult to give stars to the sea as it differs a lot with quality where you go.


Nikita Darforth
Nikita Darforth (Guest)
14/10/2019
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Strenghts:
Informative

Weaknesses:
Long waiting time

Summary:
I always have the misfortune when I am in Sala but this time I am satisfied despite the train canceled. I think it is improved and quick release of info, we received sms (which was new to me) almost before the conductors which in itself was a bit comical but it is really appreciated! The replacement bus only took 10 minutes to wait, good job SJ!