SJ

 SJ

  •  SJ photo
  •  SJ photo
  •  SJ photo
  •  SJ photo
  •  SJ photo
What do you think about SJ?
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Göran Bäcklund
Göran Bäcklund (Guest)
18/12/2023
Strengths:
Comfortable trains

Weaknesses:
Almost never on time and a lot of cancellations

Summary:
Would choose another way of travelling

Sirin
Sirin (Guest)
03/01/2022
Strengths:
No

Weaknesses:
All

Summary:
Bad smell. People speeks loud and have videocalls without headphones. And the conductor does nothing about it,just pass. The light is not off during night.

Magnusson
Magnusson (Guest)
22/12/2021
Strengths:
None

Weaknesses:
Everything

Summary:
One of the worst experiences with traveling. The support is worse than the word worse itself. You wait for 3 hours in queue just to switch to queue number 199 again. The chat is bad too. No help. Old trains and very dirty.
Shame on you. Anyone working there should realyy consider changing proffession.

Khan
Khan (Guest)
12/10/2021
The train are very old, very dirty, specially the floor mats totally dirty and unhygienic, and overpriced according to the standard. It smells ver bad inside the train. I would never recommend anyone to journey by SJ. I don't know how SJ train meet EU standard. I think even third world countries train are even better than SJ. SJ train and other Swedish private trains are the number one shame of Sweden and it's kingdom. It shows how weak and corrupt Swedish political structure when it comes to Swedish train system.

Mj
Mj (Guest)
11/10/2021
Strengths:


Weaknesses:
Can not reebook a ticket or canel, even within minutes of booking or if you booked the wrong trip by mistake.

Summary:
Terrible customer service and booking experience

Petra
Petra (Guest)
09/05/2025
Strengths:
None

Weaknesses:
Most of them

Summary:
Traveling with SJ is an adventure...unfortunately a rather time consuming dirty smelly and dizzying one.

1. We have booked travel forward as my husband is extremely uncomfortable traveling backwards but still it is wrong as wagons changed and misnumbered.
2.It is difficult to see out the window as it is so dirty
3. there is a strong smell of old urine in the only toilet that is open despite serving the first trip in the morning. How hard can it be to clean a toilet?
4.We are already 2h late so it was no idea buy fast train ticket at 6 today ...

Next time we will travel differently-this is no vacation 🥵

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Henrik
Henrik (Guest)
14/04/2025
Signal failure, maintenance!
Unpleasant staff who yell at you. Zero sense of service and treatment!

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Fredrik Andersson
Fredrik Andersson (Guest)
22/01/2025
Strengths:
Nice and comfortable by train.
Often friendly and helpful staff.

Weaknesses:
Totally unreliable. You never know when you will arrive. It's a scandal.

Summary:
Trains could be the perfect way to travel....but it doesn't work in reality as you can't rely on arriving on time. In addition, trains can be quite expensive. Scandalous often the train is delayed / canceled.

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M
M (Guest)
16/01/2025
Strengths:
None

Weaknesses:
Insanely ignorant and rude customer service

Summary:
Working against their customers, not at all accommodating. Sick that they even get to keep their job.

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E
E (Guest)
07/01/2025
Strengths:
Not much

Weaknesses:
Dirty disgusting seats from the 1860s. If you go on a night train, they have cursed the overhead light the whole journey so you will get a headache. Swine expensive tickets with about 1-2 changes on a trip from Östersund to Arlanda. Shameful.

Summary:
-0

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