Idre Fjäll reviews

The service was very poor, and the accommodations did not match what we had booked.

We originally booked a two-bedroom cottage with a patio. Long after the booking had been made, when there were already very few other accommodations left to choose from, we received an email stating that excavation work would be carried out on the street due to electrical work.

The alternatives we were offered—which we could only get because we had paid for cancellation insurance—were significantly more expensive and not comparable to the accommodation we had originally booked. Because of our budget, we were therefore forced to accept a cottage that turned out to be an apartment that didn’t really meet our needs.

When we arrived, we also discovered that the apartment didn’t even look like the pictures in the ad. In the photos, there’s an area right outside the door where you can sit with chairs and a table, have a coffee or drink a glass of wine on summer evenings. That area no longer exists.

The entire area in front of the property has been rebuilt. The ground level has been lowered, a wooden staircase has been built, and the space in front of the building has been converted into a parking lot, where cars park right next to the property. So there is no patio, even though the photos give a completely different impression.

When we contacted them to explain the situation, we were referred to the booking terms and told that we had no right to complain or be moved to another comparable accommodation.

We did not ask for a more expensive accommodation. We asked for a place of the same standard and value as the one we had paid for: a two-bedroom cottage with a patio. Instead, we were forced to spend our vacation in a place without separate bedrooms and without a patio.

The most serious issue is not only that the accommodation did not match the photos or the original booking, but also the very poor and uncooperative treatment we received when we tried to find a reasonable solution.

We feel misled and, unfortunately, cannot recommend this accommodation or this host.

5 ⭐️! Like that Idre is a Foundation and not SkiStar. Good variation on the slopes in the west, north and east. Really cozy restaurants with good food. Lots of cross-country trails, well prepared. Good service ✨

Best idrefjäll .
Vildmarksnästet is by far the best restaurant

the food was very good and the cabin we rented was good, the only negative was that it became very icy on the slopes in just a few hours! and some slopes like pernillabacken and several slopes in the west can get very large powder

Nice slopes, but a little unsmart to add blue / red slopes to the cabins, especially when you have toddlers who have not learned to go on steep slopes yet. We have a cottage of 3 bedrooms 6 beds / sleeping places. Why are there basically ONLY shot glasses and barely ordinary drinking glasses so there is enough for everyone? The mattresses are also bad then, not even stuck to the beds, just go down the second you sit in bed. The workers in the slopes, young and unpleasant. My son of 10 years did not have time with the same lift as us and needed to go with another family. Felt quite unsafe that they do not help a toddler

Good but a transportation lift between west 6 and Gondolen would be appreciated

Good ski resort with good lift system works perfectly for us (family with children)

Worst ski resort I have been to lately. Poorly planned lift system that also has technical problems all the time. The gondola stood still 4 out of 6 days and when it does work you have to go up a long staircase! If you want to stand in lift queues go to Idre and do not expect to get any compensation!

Idre mountain does not have the capacity to receive so many alpine skiers. 2 days before New Year, it is windy but not very much. All chairlifts closed, and no drag lifts so you can get up to the next lift. The lift queues to the button lift and someone else were probably 1 hour. Despite the lift pass for 3K, we had to hike the hill up with the skis on the shoulder. Bet only on accommodation and nothing on us who like to go Alpine. 😡.

Sports holiday, beautiful weather but poorly groomed. For the price of the lift tickets, which are more than adequate, I expect that it is at least groomed helpfully.
We have been here quite a few years when there is a little of most things for the family but now it is probably the last time.
There is much to like about other companies whose business model is based on "an active family life" but when it crosses the line I am not prepared to pay the price.